AMP Capital |

Executive Summary

AMP Capital is a leading Australian investment house with a long and diverse history in real estate and infrastructure investment operations. They pride themselves on developing contemporary investment solutions for their clients and their operational efficiency solutions are no exception. Company Switch Automation were the contracted agents for this project whereby Buildings Evolved’s Analyst Arne Hansen was employed.

The overarching project provides a web-based platform to deliver energy monitoring and reporting over 64 AMP Capital building assets and workplace tenancies. The objective was to achieve unified access to information, from one site to a portfolio wide view of information and reporting capability to improve operational efficiency over AMP Capital’s building assets and to comply with environmental requirements.

amp-casestudy

Location: Australia

Industry: Building & Construction

www.ampcapital.com.au

Business Drivers

Evolving diversification and innovation has kept AMP in business for over 160 years. The development of contemporary investment solutions is a reflection of the ever-changing marketplace and the realisation that the embodiment of innovation starts from establishing need.

A cloud-based software solution interprets data from energy and utility systems providing comprehensive energy monitoring and reporting functionality over 64 built assets across the AMP property portfolio. The software hosted on Microsoft’s Azure Cloud infrastructure provides dynamic, aggregated and multidimensional metrics to stakeholders and operational insights and environmental control to residents, tenants and publics through user interfaces.

The project was created from 6-year historical data sets over utilities; electricity, carbon, gas, water, waste and recycling as well as utility invoicing data for analysis into the new system. The ongoing capture and calculation of 15-minute interval utility data meter reads via data transfer from the utility companies in near real-time determined the scope for ad-hoc reporting requirements. Further specifications as per AMP’s requirements were ascertained through stakeholder engagement sessions and interactive workshops.

The overarching system configuration included;

  • Setup and configuration of software platform
  • Hierarchical user logins
  • Configuration for utility and waste services linkage to tariff and emission factors
  • Site location information and classifications as appropriate (NLA, FTE’s, NABERS etc.)
  • Historical data implementation
  • Database quality audit to ensure accurate and complete data provision
  • Establish data transfer protocols for interval data from utility suppliers
  • Software platform commissioning
  • Provide an integrated, cloud-based platform to monitor and report on utility consumption, ad-hoc and in-house metrics in near real-time predicating efficiency programs
  • Compliance with AMP’s environmental reporting requirements
  • Provide operational control over the built environment and consumption insights to residents, tenants and publics stimulating front-of-mind awareness

Business Drivers

Evolving diversification and innovation has kept AMP in business for over 160 years. The development of contemporary investment solutions is a reflection of the ever-changing marketplace and the realisation that the embodiment of innovation starts from establishing need.

A cloud-based software solution interprets data from energy and utility systems providing comprehensive energy monitoring and reporting functionality over 64 built assets across the AMP property portfolio. The software hosted on Microsoft’s Azure Cloud infrastructure provides dynamic, aggregated and multidimensional metrics to stakeholders and operational insights and environmental control to residents, tenants and publics through user interfaces.

The project was created from 6-year historical data sets over utilities; electricity, carbon, gas, water, waste and recycling as well as utility invoicing data for analysis into the new system. The ongoing capture and calculation of 15-minute interval utility data meter reads via data transfer from the utility companies in near real-time determined the scope for ad-hoc reporting requirements. Further specifications as per AMP’s requirements were ascertained through stakeholder engagement sessions and interactive workshops.

The overarching system configuration included;

  • Setup and configuration of software platform
  • Hierarchical user logins
  • Configuration for utility and waste services linkage to tariff and emission factors
  • Site location information and classifications as appropriate (NLA, FTE’s, NABERS etc.)
  • Historical data implementation
  • Database quality audit to ensure accurate and complete data provision
  • Establish data transfer protocols for interval data from utility suppliers
  • Software platform commissioning
  • Provide an integrated, cloud-based platform to monitor and report on utility consumption, ad-hoc and in-house metrics in near real-time predicating efficiency programs
  • Compliance with AMP’s environmental reporting requirements
  • Provide operational control over the built environment and consumption insights to residents, tenants and publics stimulating front-of-mind awareness

Building Shared Values

Consultation in quality technological systems - Identify value, ethos and culture necessary to drive efficiency and discover innovations

Requirements

Cloud based infrastructure allows unified access via the web. The platform functions as both an energy management and control platform. It is capable of integrating every building system and incorporate a user interface across user devices in order to;

  • Remove the necessity to produce reports in spread sheets
  • Increase productivity by reducing the time allocated for staff to produce mandatory and voluntary reporting requirements
  • Automate data collection to reduce human error and ensure data is reliable and always available
  • Platform flexibility, easily expanded as new technology emerges
  • Cater to staff with differing needs and technical skills
  • Continue to adopt the latest technical innovation to maintain AMP Capital Investors’ reputation in providing the very best in sustainability initiatives into their investment portfolio, improving brand image
  • Monitor and manage electricity, gas, water, sub-meters, waste & travel utilization remotely
  • Provide granular reporting, trends and patterns
  • Automate reporting wherever possible
  • Improve AMP Capital Investors’ sustainability programs
  • Provide data to positively affect future designs

Technical Overview

Infrastructure

  • Utility NEM12 and smart metering
  • Data importing functions (FTP/email)
  • BMS data feeds
  • Smart Hub Portal provisioning (monitoring and reporting software platform)
  • SQL Database provisioning
  • User interface integration

Data Capture

  • 15-30-minute interval data or smart metering device data
  • Simultaneous data transfer to the software platform by API
  • Near real-time data capture and quality reporting
  • Automated data feeds

Data Sets

  • Utility NEM12 Meters
  • Meter Data Agents
  • Utility Invoices
  • Supplier Invoices
  • NABERs Targets
  • BMS/SCADA
  • Weather Forecast and History
  • Corporate Travel Agents
  • Waste Contractors
  • Virtual Meters

OPTIMISING TECHNOLOGY

Develop organisational goals - translate problems into opportunities through technology to deliver value and return-on-investment

INTELLIGENCE IN BUSINESS

Turning data into knowledge at a building and portfolio level - provide business solutions that are specific and actionable

The Solution

The project is designed to comply with AMP’s portfolio environmental monitoring and reporting requirements. The solution is delivered through the Switch Smart Hub, a cloud-based software solution which is fed data from the electricity wholesaler who captures 15 or 30-minute interval data for large market sites (over 160 MWh/pa), or sites that opt to pay a service fee for a smart meter.  Typically, the wholesaler is also the Meter Data Agent (MDA), and this is sent to the retailer for invoice generation.  The data feed that goes to the retailer can also be simultaneously sent to the Smart Hub for visualization – with data typically no older than 24 hours. As the data is the same as the retailer receives, it gives the user or a billing agent the ability to scrutinize invoices from the same dataset.

The utility data also provides kWh and kVARh information that is processed to produce kVA and Power Factor (PF) data for visualization, analysis and reporting in the Smart Hub. The use of automated data feeds such as this eliminates the possibility of human error in the datasets.

The solution is entirely web-based and can be accessed independently of any in-house network infrastructure. Data is collected and stored in a secure cloud-based SQL Database ensuring that all data is available for comparative analysis. The overarching infrastructure design ensures that stakeholders have access to metrics for analysis underpinning efficiency moderation and development programs. The customisable visualisations allow for sophisticated data aggregation by building, floor, tenancy amongst other user defined determinants. The cloud-based platform also feeds tenant touch screens and apps to display energy and water consumption data directly to building occupants, tenants and residents.

Summary

The web-based solution for energy monitoring and reporting satisfies key stakeholder groups within AMP providing operational insights into energy and utility consumption. The anytime access over sophisticated user-defined and granular reporting modules offers a dynamic solution to efficiency and resource management that is in line with the company’s innovative and customised front-end business solutions. The data received into the Switch Hub in near real-time is a duplication of utility provider data, ensuring accurate and timely access to information predicating efficiency programs. The Automation systems approach eliminates the possibility for outsourced servicing and associated fees as well as the potential for human error. The detailed and engaging tenancy user interfaces function to display energy and water consumption data as well as offering environmental control stimulating front-of-mind awareness over consumption patterns and efficiency initiatives. The environmental monitoring and reporting system is a reflection of AMP’s development and investment into contemporary solutions for internal operations and their commitment in achieving better outcomes for their clients.

Drive sustainability
Realise Efficiency
Surpass Mandatory Reporting
Improve Brand Image